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Frequently Asked Questions
Noormoon blends minimal elegance with meaningful design. Each piece is crafted to reflect personal expression, combining timeless beauty with contemporary charm and thoughtful functionality.
Shipping typically takes 2–7 business days for most products. For select limited items, please allow up to 10 business days for delivery.
Yes, we offer a 14-day return policy for unused items in original condition and packaging. Personalized products are not eligible unless they arrive damaged.
Absolutely! Many of our pieces offer engraving or customization options to add initials, dates, or meaningful symbols to make your jewelry uniquely yours.
Most of our items are made with hypoallergenic materials like sterling silver or stainless steel, making them safe for sensitive skin. Material details are listed on each product page.
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Our pieces are crafted using high-quality metals such as sterling silver, stainless steel, and other durable materials that are designed for long-term wear and lasting shine.
Please email info@noormoon-jewelry.com within 48 hours of receiving your order, including your order number and a photo of the damaged item. We'll work quickly to resolve the issue.
You’ll receive a tracking number via email once your order ships. Use it to follow your package’s journey through our website or carrier tracking page.
To maintain its shine, avoid moisture and chemicals, and store your jewelry in a dry, soft-lined box. Gently clean with a polishing cloth to keep it looking new.